Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. We reserve the right to refuse service to anyone at any time.

1.2 Intellectual Property Rights

All content on this website, including designs, text, graphics, logos, and images, is the property of Fashion Evening Dress Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care to accurately represent our:

• Evening gowns and formal dresses
• Bridesmaid and special occasion wear
• Theme-specific collections (Gatsby, Black Tie, etc.)
• Size-inclusive options (including bump-friendly designs)

However, slight variations in color or detailing may occur due to monitor settings or handmade elements. Please refer to size charts and product details carefully.

2.2 Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase subject to these terms. We will send an order confirmation email, but this doesn’t constitute acceptance. Order acceptance occurs when we ship your items.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You confirm that the payment method used is yours or that you have authorization to use it.

3.3 Pricing

All prices are in USD and inclusive of applicable taxes unless stated otherwise. We reserve the right to adjust prices at any time, but this won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once shipped.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95 USD): Via DHL/FedEx, delivered in 10-15 business days after shipping
• Free Shipping: Via EMS for orders over $50 USD, delivered in 15-25 business days after shipping

4.3 International Orders

We ship worldwide except certain Asian countries and remote regions. International customers are responsible for:

• Customs fees and import duties
• Compliance with local regulations (some fabrics may be restricted)
• Potential extended delivery times due to customs processing

5. Returns and Exchanges

5.1 Return Policy

We want you to love your special occasion dress! You may return most items within 15 days of delivery if:

• Item is unworn, unaltered, and has original tags/packaging
• You email [email protected] within the return window
• You follow our return instructions precisely

5.2 Non-Returnable Items

For quality control, these cannot be returned:

• Personalized/custom-made dresses (including select bridesmaid gowns)
• Items marked “Final Sale” during promotions
• Underwear/bodysuits (hygiene reasons)

5.3 Refund Process

Refunds are processed within 3-5 business days after we receive and inspect returns. Note:

• Original shipping fees are non-refundable
• Refunds are issued to the original payment method
• International customs fees are non-refundable

5.4 Exchanges

Follow standard return process and clearly note exchange preferences. Exchanges are subject to availability. If your preferred item is unavailable, we’ll issue store credit.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login details and all activities under your account.

6.2 Accurate Information

You must provide current, complete, and accurate information for orders, including shipping address and contact details.

6.3 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Interfere with other users’ enjoyment of the site

7. Limitation of Liability

Fashion Evening Dress Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance due to events beyond our reasonable control (force majeure)
• Inaccuracies in product descriptions or images
• Customs delays or additional fees for international orders

Our total liability for any claim related to your order shall not exceed the purchase price of the item(s) in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of New York, USA. Any disputes shall be resolved in the courts of Brooklyn, New York.

11. Contact Us

For questions about these Terms and Conditions, please contact our Brooklyn-based style team:

Email: [email protected]
Mailing Address:
Fashion Evening Dress Store
610 Utica Ave
Brooklyn, NY 11213
USA